A Message Regarding the Coronavirus Outbreak
Dear friends, **Updated 16/05/2020**
Unfortunately, The Imperial Hotel Blackpool is closed until 3rd July as a result of COVID-19. The only mailbox being regularly monitored is [email protected] during this time. Our team who will do their best to resolve any issues within 72 hours.
We are currently taking bookings from the 4th July on a flexible basis with no deposits required as this is subject to change depending on the developing situation, which may see the hotel stay closed.
If your query is concerning an existing booking, any flexible rates with no prepayment for arrivals up until the 3rd July will be cancelled automatically. For prepaid, non-refundable bookings the balance of your deposit will be moved to the 30th June to be used as a credit towards a booking this year (please note if the value of credit carried forward does not cover the cost of the new booking the difference will need to be paid).
To make your new booking availability please click below
When you make your booking please note in the comments that you have a credit note for the amount paid, Name on booking, original arrival date and last 4 digits of the card used to make the booking. Your credit will then be transferred and any outstanding balance taken. Please note payment is not automatically taken by the website so your payment will not be duplicated.
We expect to be open from 4th July. Although we don't know at this stage what impact any restrictions may have on our food and beverage, we can assure you we will be delivering the best possible service whilst considering the safety of our guests and our team.
One service that sadly will not be available is our leisure club including the swimming pool. We expect this to be closed until at least January 2021.
We hope you’re well, please look after each other during this difficult time and we look forward to welcoming you back to us as soon as it is safe to do so.
Thank you so much for your continued support,
Alison and Team Imperial
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